24x7 Server Support Services


Your Website Is Vital To Your Business

It generates leads, customers, and revenue or at least it should. It’s a channel through which customers, suppliers, potential new staff, and partners can find you and engage with you. It's essential to the success of your business and you want peace of mind that it will be available for your audience 24/7 without any interruption.

Do It All Yourself?

Keeping your server up to date, secure, backed up, stable and fast can be time-consuming and tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff, and partners. The technology continues to evolve and there is no way you can keep up with all of the trends and developments. We do what we do best so you can do what you do best!

We can help!

We provide exceptional tech support services that will give you confidence in your infrastructure. Do you feel stuck in an endless loop of tickets that don't lead to any solutions? Let us take over, respond to, and resolve issues while you get a good night's sleep. All of our support plans include 24/7 Proactive Monitoring with Emergency Incident Response, System Administration (including 3rd party software), Performance, Security, Log Monitoring and Backup Management services.

Need Immediate Server Support?

Skyline Servers Ongoing Server Support Services Advantage

24/7 Proactive Server Monitoring and Incident Response

Utilizing our comprehensive monitoring system to catch any issues such as service availability, performance problems, potential security breaches and overall server health with emergency incident response included.

Server Administration

All of our support plans include ongoing system administration assistance for troubleshooting and resolving issues related to your servers operation. We also provide 3rd party software installation services within the scope of our support plans.

Security Monitoring

We routinely check your server for potential security issues and signs of server compromise, which include RBL lists monitoring (through our monitoring system), regular malware scans to name a few. Each plan also includes proactive security patching and server hardening.

Log Monitoring

We relay your system logs to our centralized monitoring server where logs are audited for potential problems daily which also provides logs that can be trusted for consistency in case of a server compromise.

Backup Management

We will help you custom tailor your backup and disaster recovery plans to fit your needs and budget to provide sufficient resiliency.

Supported Platforms

We offer support services for all Linux (RedHat, CentOS, Debian, Ubuntu, Slackware, Gentoo to name a few) and BSD (OpenBSD, FreeBSD) operating systems across all hosting providers.

General Server Support

We offer server support services on a monthly and hourly basis as well starting at $75/h, whether you need emergency server recovery, a 3rd party software installed, site migration service, help with DNS setup, restore compromised account or just figure out why your server recently slowed down we're here to help with all your server needs.

Contact us to discuss your tech support needs and get a free assessment

  • +1 312 809 6100

24/7/365 Ongoing Server Support Services Plans & Pricing

Managed Server Support
  • True Fully Managed Server Support
  • cPanel/Plesk/ISPConfig/Ajenti Control Panels
  • FreeBSD, CentOS, RedHat, Debian Ubuntu servers
  • 30 Tickets Monthly Limit
  • 1h response and 8hr resolution time
  • $99.99A MONTH per server

Unmanaged Server Support
  • Includes Managed Server Support plan plus
  • All Linux/BSD Operating Systems are supported
  • All Control Panels/No Control Panel are supported
  • 80 Tickets Monthly Limit
  • 30 minutes response and 6hr resolution time
  • $199.99A MONTH per server

Dedicated Server Support
  • Includes Unmanaged Server Support plan plus
  • Unlimited Tickets
  • 20 minutes response and 4hr resolution time
  • White Label Support Services
  • Dedicated Admin direct 24/7 Cell Phone Contact
  • $399.99A MONTH per server

There is no contract for any of these plans and you are free to cancel anytime.


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